We are not selling any Product we provide Service(Platform) only in the Future if we sell any product and you will find any problems, damages or defects in the products you can simply return the product to us within 3 days of receiving the product. On Successful processing of returned Item(s), we will either replace the product or refund the entire amount. Refund of return shipping charges (Charges paid by the user for sending the products to us) will be limited to Rs 100 or 10% of product cost, whichever is lower. The refund for shipping charges will be in the form of Gift voucher.

Credit Card or Net-Banking account. If the payment mode was Cheque, DD or COD we will send you a cheque (not a DD). Cheques will be sent only to the billing address of the customer.

The refund process will be initiated once we have received the product(s). Typically refunds are processed in less than 15 working days but in case of payments by Cheque or DD, it may take a few extra days for the cheque to be delivered to your billing address, and for the funds to be credited to your account, once you deposit the cheque.

Disclaimer: Please deal safely with breeders or dog owners at your own risk. CityPetKart is in not involved in any transaction or handle payments, guarantee, shipping transactions. We will no take any responsibility for any type of loss using the info/ad provided/listed on our website.